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PRODUCTION LEAD
about fishtnk
Fishtnk Design Factory is a B Corp-certified, design-driven manufacturing company specializing in architectural products and fabrication. Under our brand aaline, we create high-quality lighting and acoustic solutions with a focus on sustainability and craftsmanship.
This is a hands-on leadership role. As a Production Lead, you'll spend approximately 50% of your time on shop management and fabrication, and 50% managing production schedules, job planning, and coordination. This is a 3-month contract with the potential to become a full-time Shop Supervisor.
ABOUT THE Position
Position: Production Lead
Type: 3-Month Contract (with potential for permanent, full-time Shop Supervisor role)
What You’ll Do
Production Scheduling, Coordination & Delivery
Develop and manage weekly production schedules based on incoming orders
Coordinate closely with the Design Lead to confirm production feasibility, materials, and lead times
Communicate status and delivery timelines to the Operations and Client Services teams
Ensure production aligns with project deadlines and product standards
Support documentation of time tracking, job costing, and material usage
Fabrication & Shop Management
Oversee fabrication and assembly of lighting fixtures (custom and standard)
Maintain shop equipment and enforce safety and maintenance protocols
Ensure production processes follow internal SOPs and quality control standards
Manage shop organization, layout improvements, and material flow
Support junior shop staff or fabricators when needed
As a key part of our production team, your responsibilities will include:
Operating and maintaining a woodworking/fabrication shop
Reading and interpreting technical drawings and project details
Material processing, preparation, and assembly
Operating CNC and laser machines (training will be provided)
Sanding, painting, finishing, and quality control
Testing and low-voltage electrical wiring for lighting fixtures
Packaging, shop maintenance, tool repair, and overall workshop organization
Working on new and unique projects with fast turnarounds
role requirements
What We’re Looking For
7+ years experience in fabrication, woodworking, metalworking, or lighting manufacturing
Experience in project scheduling, task tracking, or shop supervision
Strong understanding of materials and fabrication techniques
Able to interpret design drawings and communicate across teams
Comfortable leading hands-on production while managing schedules
Well-organized, reliable, and collaborative
Open to learning new skills (training provided for CNC, laser cutting, and Fusion 360)
Bonus Skills (Not Required but Beneficial):
Experience with Fusion 360, CNC machines, laser cutters, or 3D CAD software
EXPERIENCE
Production & Assembly: 5 years (preferred)
Lighting Electrical Wiring: 2 years (preferred)
Woodworking: 7 years (required)
Compensation & Benefits
Salary: Based on experience, to be negotiated
Employment Type: Payroll position with WSIB covered by the company
Growth Opportunity: A successful probation period can lead to a full-time, permanent role and take on more responsibilities in the organization and become a decision making member of the team as we grow together.
How to Apply
Important: Applications must include examples of your work (personal projects or professional work) with photos. Only applications with portfolio submissions will be reviewed.
If this sounds like the right fit for you, we’d love to hear from you!
Join Our Team
Sales Support Administrator
about fishtnk
Fishtnk Design Factory is a B Corp-certified, design-driven manufacturing company specializing in architectural products and fabrication. Under our brand aaline, we create high-quality lighting and acoustic solutions with a focus on sustainability and craftsmanship.
Overview
As a Sales Support Administrator, you'll play a vital role in ensuring the smooth flow of project and sales activity—from quote to delivery. You’ll act as a communication hub between our internal teams, external sales agencies, and clients. This role is perfect for someone who enjoys a fast-paced, detail-driven environment and wants to grow with a creative, manufacturing-focused business. It's also a career-building opportunity, with long-term growth into a management position and future profit-sharing potential.
Key Responsibilities
Quote Management, Client & Agency Communication
- Prepare accurate quotes using pricing sheets, product specs, and design input
- Enter confirmed orders into QuickBooks, Dropbox, and Asana
- Generate invoices and track payments in QuickBooks Online
- Follow up with clients on payment and delivery timelines
- Ensure all quotations align with project specifications
- Respond to client and agency inquiries professionally and promptly
- Track quote and order status in CRM (Method) and ensure records are up to date
- Maintain and update the sales agency portal with product and marketing material
- Coordinate agency-facing communication in partnership with
design/marketing
- Work closely with the design and production teams to confirm lead times, pricing
structure, and manufacturing feasibility
- Update CRM records
Coordination & Reporting
- Track open and completed orders, deadlines, and delivery timelines
- Provide data and summaries for internal reports (e.g., estimate-to-invoice)
- Support reporting for agency performance reviews and marketing effectiveness
role requirements
- 3+ years in an admin, project coordination, or client services role (lighting, architectural products or custom fabrication preferred)
- Proficient in QuickBooks Online, Dropbox, and Google Workspace
- Some bookkeeping experience
- Experience with CRMs (e.g., Method) and/or project tools (Asana, Trello, etc.)
- Strong attention to detail and ability to manage competing priorities
- Excellent communication and client service skills
EXPERIENCE
Microsoft Office: 6 years (required)
Administrative: 6 years (required)
Customer support: 6 years (required)
QuickBooks Online: 5 years (required)
What We Offer
Growth Pathway: Potential for a management role
Profit Sharing: Future eligibility based on performance
Creative & Purposeful Work: High-quality, sustainable design projects
Collaborative Team Culture: Passionate and design-driven
Compensation & Benefits
Competitive salary based on experience
Paid time off and statutory holidays
Ongoing learning and professional development
If this sounds like the right fit for you, we’d love to hear from you!
Quotes + Pricing
If you are looking for budgetary information, quotations or wish to register a project, email us and our team will get back to you.
Additionally, if you have filled out specification sheets or generated codes, feel free to submit them here.
General Inquiries
Whether you are inquiring for press images, a printed copy of our catalog, or looking to work with us on your next project, we would love to hear from you. Send us a message and one of our trained staff will respond soon.
Find An Agency
CANADA
ALBERTA
Vektra Architectural Lighting Agency
W: https://www.vektra.ca/ | E:agency@vektra.ca
BRITISH COLUMBIA
CDM2 Lightworks - BC & The Yukon
W: https://www.cdm2lightworks.com/ |
E: taylor@cdm2lightworks.com
MANITOBA
R.D. Sales
W: https://rdsales.ca/ | E: cdaman@rdsales.ca
ONTARIO
Salex/Salex SW - GTA & Southwestern Ontario
W: https://www.salex.ca/ | E: quotes@salex.ca
Flux Lighting - Ottawa & surrounding area
W: https://fluxlighting.ca/ | E: quotes@fluxlighting.ca
QUEBEC
NRG Management
W: https://nrgqc.com/ | E: soumission@nrgqc.com
TST Eclairage
W: https://eclairagetst.ca/ | E: ventes@eclairagetst.ca
SASKATCHEWAN
Electra Sales
W: https://electrasalesltd.ca/ | E: scott@electrasalesltd.ca
UNITED STATES
ALABAMA
Bell & McCoy Alabama
https://www.bellandmccoy.com/companies/lighting-controls/office/alabama
ALASKA
Seatac Lighting Alaska
https://seataclightingalaska.com/
ARKANSAS
Bell & McCoy Arkansas
https://www.bellandmccoy.com/companies/lighting-controls/office/little-rock
CALIFORNIA
SCI Lighting Solutions [Southern]
https://www.scilights.com/
COLORADO
The MH Companies
https://themhcompanies.com/
GEORGIA
Lighting Associates, Inc.
https://lightingassociates.com/
IDAHO
The MH Companies
https://themhcompanies.com/
KENTUCKY
Lightspec
https://lightspec.com/
LOUISIANA
Bell & McCoy Louisiana
https://www.bellandmccoy.com/companies/lighting-controls/office/baton-rouge
MAINE
Illuminate NE
https://illuminatene.com/
MARYLAND
Lighting Environments
https://www.lightingenvironments.com/
District of Columbia
MASSACHUSETTS
Illuminate NE
https://illuminatene.com/
MISSISSIPPI
Bell & McCoy Mississippi
https://www.bellandmccoy.com/companies/lighting-controls/office/mississippi
MONTANA
The MH Companies
https://themhcompanies.com/
NEW HAMPSHIRE
Illuminate NE
https://illuminatene.com/
NEW MEXICO
Bell & McCoy El Paso/New Mexico
https://www.bellandmccoy.com/companies/lighting-controls/office/el-paso-and-new-mexico
NORTH CAROLINA
Litesource, LLC
https://www.litesourcenc.com/
OHIO
Lightspec
https://lightspec.com/
OKLAHOMA
Bell & McCoy Oklahoma
http://www.bellandmccoy.com/
OREGON
Solus Lighting & Controls
https://solus.com/
RHODE ISLAND
Illuminate NE
https://illuminatene.com/
TENNESSEE
Bell & McCoy Tennessee
https://www.bellandmccoy.com/companies/lighting-controls/office/memphis_tennessee
TEXAS
Bell & McCoy Austin
https://www.bellandmccoy.com/companies/lighting-controls/office/austin
Lightspek / Bell & McCoy Dallas
https://www.lightspek.com/
Bell & McCoy Houston
https://www.bellandmccoy.com/companies/lighting-controls/office/houston
Bell & McCoy San Antonio
https://www.bellandmccoy.com/companies/lighting-controls/office/san-antonio
VERMONT
Illuminate NE
https://illuminatene.com/
VIRGINIA
Lighting Environments
https://www.lightingenvironments.com/
District of Columbia
WASHINGTON
Ambient Lighting & Controls [Eastern]
https://ambientltg.com/
SeaTac Lighting & Controls [Western]
https://seataclighting.com
WYOMING
The MH Companies
https://themhcompanies.com/
Our Office
[By Appointment Only]
Fishtnk Design Factory
87 Pelham Ave.
Toronto, ON, M6N 1A5
Canada
+1.647.254.3919